Articles by Kuldeep Kelkar
Kuldeep is VP of UX Consulting and Professional Services at UserZoom. He has more than 15 years of UX research, design, and engineering experience within large enterprises, and has written and spoken about related topics at major conferences around the world, including the annual UXPA and SigCHI conferences. Prior to UserZoom, he was Head of UX at TATA Consultancy Services and Director of UX Design and Research at PayPal, where he worked for nearly a decade.
メトリクスをビジネスに結び付ける：21世紀の企業におけるUXモデル
NPSなどの標準的なUXメトリクスを製品、事業、財務のメトリクスに結び付けることにより、UXの専門家は自分たちの仕事を正確かつ正当に立証することができる。 [続きを読む]
