Articles by LaiYee Ho

LaiYee is a UX researcher and co-founder of DelveTool.com, where she’s building qualitative research tools. She is passionate about helping researchers transform communities and businesses with human insights. She’s led teams at a smart home startup, and was on the launch team for Amazon Fire TV. Twitter: @laiyeelori

物联网用户体验挑战：无意中设计出让人紧张的体验
An image conveys a couple imagining their house burning down after seeing a troubling icon in their IoT app.

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遵循物联网设计的某些原则可以帮助改善用户体验并缓解技术故障引起的焦虑。 [阅读详情]

如何使用用户体验研究来指导敏捷流程

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在本案例研究中，作者讨论了她如何与团队合作，将研究整合到敏捷开发流程中。通过在整个冲刺周期融入研究，带来的改变帮助团队更好地满足用户需求。 [阅读详情]

了解用户动机：创造引人入胜的物联网体验

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了解物联网技术如何影响每位家庭成员，是设计出直观且引入入胜的体验的关键。 [阅读详情]