Design, Empathy, Interpretation: Toward Interpretive Design Research, by Ilpo Koskinen, presents the research behind the birth of empathic design and its morph into interpretive design.
Margaret Swayze
Voice Content and Usability, by Preston So, is a guidebook that explores the innovative realm of voice content design, celebrating its potential to revolutionize user interactions in the digital age. So guides the reader through the history of the domain, provides a practical step-by-step process with a real-world example, and concludes with what the future…