Articles by Marina Lin

Photo of Marina LinMarina Lin holds a Master’s in Information Architecture from Illinois Institute of Technology. She currently works as a mobile app user experience architect at and teaches online courses in web design and development. Her work has been featured in Intercom and Business Communication Quarterly.

Follow the Flow: Using Mind-Mapping to Capture User Feedback

Mind-mapping can provide a visual representation of user feedback during usability testing. It can be a valuable tool for capturing non-linear data flow. [Read More]