Articles by Nancy Frishberg

Photo of NancyNancy Frishberg is a user experience strategist, based in the Bay Area of San Francisco, California. She employs appropriate qualitative and quantitative methods, turning user research into actionable findings. Among her favorite techniques are design games: playful methods for interacting with customers and users to inform design of products and services.

Agile and UX: A View from 2009

Agile software development is adaptive rather than predictive and people-oriented rather than process-oriented. Several activities at UPA 2009 discussed shared experiences of working in Agile environments. [Read More]

What Do We Know about Older Users? How Old is Old?

Usability professionals have many of the same preconceptions about aging and technology use as those exhibited by people in other professions. [Read More]

Designing Spaces for Dementia: An Interview with Terry Carson

An interview with Terry Carson, the owner of residential facilities for people with dementia and Alzheimer's disease. [Read More]