Articles by Sarah Pagliaccio
Sarah has 20 years of experience as a user researcher, UX designer, and usability expert. She teaches UX and interaction design at Brandeis University and Lesley College of Art and Design. Sarah tackles projects using Agile and design thinking methodologies, basing all solutions on data-driven personas, user tasks and needs.
Designing for Conversations (Book Review)

A review of Conversations with Things by Diana Deibel and Rebecca Evanhoe details this indispensable guide to all things chat and voice. This book includes practical design guidelines and purposeful guidance on privacy and inclusion. Topics include talking like a person, basic and advanced design considerations, and guidelines for implementation. [자세히 읽기]
(English) Diversity, Equity, and Inclusion (DEI): Inclusive Design Plus Accessibility

(English) Diversity, equity, and inclusion (DEI) initiatives in the United States and across the globe result in inclusive and accessible design principles that can be implemented in everyday practice. [자세히 읽기]
(English) Bridging Differences Across Cultures (Book Review)

(English) A review of Global Social Media Design by Huatong Sun. This book provides a framework for cross-cultural social media design. [자세히 읽기]
수행 과제 프레임워크의 구체화

Jim Kalbach 저, The Jobs to Be Done Playbook 서평 수행 과제(Jobs to be Done) 프레임워크를 구체화하는 방법에 대한 자세한 안내 The Jobs to be Done Playbook (JTBD)에서는 “목표 달성에 사용되는 수단과 별개로 사람들의 목표에 초점을 두는” 방법으로서 수행 과제 프레임워크를 구체화하는 방법을 설명합니다. 이 책에서는 JTBD의 역사와 정의 및 그 가치에 대한 통찰력과 JTBD를 […] [자세히 읽기]