Articles by Sarah Pagliaccio

Sarah has 20 years of experience as a user researcher, UX designer, and usability expert. She teaches UX and interaction design at Brandeis University and Lesley College of Art and Design. Sarah tackles projects using Agile and design thinking methodologies, basing all solutions on data-driven personas, user tasks and needs.

Designing for Conversations (Book Review)

Designing for Conversations (Book Review)

A review of Conversations with Things by Diana Deibel and Rebecca Evanhoe details this indispensable guide to all things chat and voice. This book includes practical design guidelines and purposeful guidance on privacy and inclusion. Topics include talking like a person, basic and advanced design considerations, and guidelines for implementation. [Leia mais]

(English) Diversity, Equity, and Inclusion (DEI): Inclusive Design Plus Accessibility

Sarah Paglliaccio

(English) Diversity, equity, and inclusion (DEI) initiatives in the United States and across the globe result in inclusive and accessible design principles that can be implemented in everyday practice. [Leia mais]

(English) Bridging Differences Across Cultures (Book Review)

(English) A review of Global Social Media Design by Huatong Sun. This book provides a framework for cross-cultural social media design. [Leia mais]

Incorporação da Estrutura Jobs to be Done

Análise de The Jobs to Be Done Playbook, de Jim Kalbach. Um guia detalhado sobre como incorporar a estrutura Jobs to be Done. The Jobs to Be Done Playbook explica como incorporar a estrutura Jobs to be Done (trabalhos a ser realizados), um método que “se concentra nos objetivos das pessoas, independentemente dos meios utilizados […] [Leia mais]