Articles by Simon Herd

Simon Herd is a managing consultant at Serco Usability Services in London. Simon has sixteen years of usability experience working on internal usability teams and as a consultant. He specializes in international usability projects, having worked on projects involving five continents.

A World Usability Day Case Study: Conducting Multinational Expert Reviews

For international organizations, feedback from users at the local level is essential to product success. Organizing multinational events and sharing the results can help achieve business goals. [Read More]