Articles by Susan Dray

Photo of Susan DraySusan Dray is a longtime leader in the UX profession, having served in leadership roles in the UXPA, SIGCHI, and HFES. She is president of Dray & Associates and since 1979 has worked on every continent (except Antarctica) to make products and services more usable. Her clients include many familiar household names. Twitter: @susandra

How to Conduct Field Research Anywhere (Book Review)

I have never before taken a “work” book to bed, and then read it compulsively all night. I actually haven’t done this since I was a kid (and then a flashlight was part of the equation). But, then again, I had never encountered a book as compelling, interesting, insightful, complete, readable, and downright beautiful as […] [Read More]

Avoiding Narcissus: Finding inspiration in Unusual Places (Book Review)

Book cover

A review of There’s Not an App for That by Robinson, Marsden & Jones. Think deeply about the way you design and how you might do it differently [Read More]

Editor’s Note: What’s in a Name?


UPA has changed its name to UXPA—the User Experience Professionals’ Organization. [Read More]

UXPA International Conference: Moving UX Toward the Future


This issue of UX follows the most recent UPA International conference, which was held in Munich, Germany in May, 2010. One of the things about our field that I find so interesting is the amazing breadth of topics that we need to know about. Lucky for us, the field is also such an inclusive one—organizationally […] [Read More]

Editor’s Note: Transitions at UX Magazine


This issue of User Experience brings with it a set of transitions. As last issue’s readers learned, former editor-in-chief Aaron Marcus has stepped down and we have flattened the UPA Publications hierarchy by not replacing him—in part, because he’s irreplaceable. As director of publications, I have accepted the challenge to integrate our UPA Publications portfolio, […] [Read More]