Articles by Suzanne Boyd
Suzanne Boyd is the founder and CEO of Anthro-Tech, with extensive experience leading user-centered design and customer research initiatives for government organizations, non-profits, and organizations with a social impact mission. She is a thought leader and expert in institutionalizing user-centered design, cross-channel customer experience and e-government strategy. Twitter: @AnthroTechUX
移動の解明：シアトルで公共交通機関の利用者の体験を向上
定量調査、現地調査、そしてテストルームでのユーザビリティ調査は、効率的に人を移動させ、交通量を抑制し、都市部の渋滞を緩和するというこのUCDのプロジェクトに役立った。 [続きを読む]
