Articles by Suzanne Boyd

Suzanne Boyd is the founder and CEO of Anthro-Tech, with extensive experience leading user-centered design and customer research initiatives for government organizations, non-profits, and organizations with a social impact mission. She is a thought leader and expert in institutionalizing user-centered design, cross-channel customer experience and e-government strategy. Twitter: @AnthroTechUX

照亮旅程:改善西雅图公共交通乘客体验

量化研究、现场测试和实验室可用性研究如何帮助该 UCD 项目高效地运载乘客、疏通交通和缓解城市交通拥堵。 [阅读详情]