Articles about Usability Testing

The Client Speaks: Supporting Participation in Remote Moderated Research

Remote user testing is primarily employed when speed, convenience, or international testing is called for. However, there are practical qualitative benefits to using remote methodologies, as well. [Read More]

A Moderated Debate: Comparing Lab and Remote Testing

Unmoderated tests provide more data, but don’t automatically provide insight. Strong pattern recognition and hypothesis development skills are necessary for interpretation. [Read More]

An Attainable Goal: Quantifying usability and user experience

Client companies are coming to appreciate the importance of quantifying a website’s usability and user experience and the role usability plays in a website’s success. [Read More]

Getting Your Money Back: The ROI of remote unmoderated user research

Remote, unmoderated, task-based, qualitative, quantitative user research does not replace other methods, but it adds value on it own merits [Read More]

Global Usability Testing: How to plan and report tests in multiple locations

The success of moderated usability testing of a product in several countries in a short time is depends on careful planning and preparation. [Read More]

More than Skin Deep (Book Review)

This book’s focus on accessibility during the entire user-centered design process integrates accessibility throughout product development and provides readers with a readable introduction to incorporating these concerns into daily professional practice. [Read More]

What’s News: Up, Up and Away

Airbus’s new A380 super-jumbo employees volunteered to do “ethnographic” usability testing; the first in-air test with a full-size passenger load on board. [Read More]

Usability Engineering in New Zealand

New Zealand, traditionally an early adopter of technology, is seen as a great “test location” by many companies. Awareness of the business benefits of usability is growing. [Read More]

Really How Many Users Do You Need to Test (Issue 4.4)

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How many users are really enough - three articles tackle this question, along with agile and the market value of technology. (Articles available in Acrobat PDF format) [Read More]

Keeping Your Distance: Remote usability testing or the lab?

People who participate in usability testing remotely via screen sharing are as candid and comfortable with the experience as customers who participate on-site [Read More]

Pretending to Be You (Issue 2.2)

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Usability testing, using personas for evaluations and using emotion in design. (Full text not available) [Read More]