Articles by Nikki Kerber

Nikki Kerber is a user experience designer and digital strategist applying her knowledge and insight to government agencies and nonprofit organizations. Nikki holds a master’s degree from the University of Baltimore in Interaction Design and Information Architecture and is an active member of the UX community. She leads the Washington DC’s World IA Day.

Meeting Your Mission: A User-Centered Approach to Content Strategy

A well planned content strategy serves as both a guide for content development and delivery and as a device to hold organizations accountable to broader goals. [Read More]