Articles by Peter Vogel
Peter Vogel is a software developer, user interface designer, technical writer, and instructor. His company, PH&V Information Services, is entering its fifteenth year. Clients include Volvo, the Canadian Imperial Bank of Commerce, and Microsoft. Read his blog on technical writing at http://rtfmphvis.blogspot.com. In addition to helping clients empower users with effective user interface designs, Peter teaches UI design for Learning Tree International.
Writing Tutorials That Actually Help Users: Communication for Learning
An effective tutorial supports user modifications and guides them through errors so that, using your UI, they can achieve their goals. [Read More]