Articles about Global UX

Ten Ways to Transcend Culture: Making Users’ Choices Easier

When you understand the cultural cues that support decision-making, you can make a site easier to use. (Full article available in English and Español) [Read More]

Questions to Ask in Omni-Channel UX Research: Insights from a Mobile Wallet Study in Sao Paulo

Omni-channel research for a mobile wallet study in Brazil reveals key research questions to ask to ensure you are identifying cultural nuances. (Full article available in English and Español) [Read More]

UX Goes Global (Book Review)

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A review of Global UX: Research and Design in a Connected World by Whitney Quesenbery and Daniel Szuc, and The Handbook of Global User Research by Robert Schumacher. [Read More]

From Local Context to Global Design (Book Review)

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A review of Cross-Cultural Technology Design, Huatong Sun. This book examines the challenge of understanding cultural expectations and local context. [Read More]

Sketchnote: The World Until Yesterday – What We Can Learn from Traditional Societies

Jared Diamond in a sketchnote

Our intrepid sketchnoter attended a talk by Jared Diamond, author of popular science books and sketched what she learned about traditional societies. [Read More]

Videoconferencing: Overcoming the Tyranny of Distance

Telepresence computer system

A study of remote collaboration within Google teams concluded that ubiquitous video conferencing has helped to overcome many challenges facing geographically distributed teams. [Read More]

Lost in Translation: Communicating the Subtleties of Design across Borders

Changes in team processes, behaviors, and schedules can improve communication among teams in different places, ensuring that subtleties of design don’t get lost. [Read More]

Unconventional Opportunities for UX: The BRICS and Beyond

Map with Kazakstan

As western culture increasingly values socially minded ventures, user experience professionals can help solve common problems experienced in developing countries. [Read More]

On the Edge: Beyond UX in Western Science Fiction

Asian sci-fi is inspired by classic Western novels as well as native literary traditions. Chinese, Indian, and Japanese approaches reveal creations based on different cultures. [Read More]

Beyond Global: Exploring the Regional UX Opportunity

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Taiwan’s UX development suggests a way to advocate within the unique needs of a geographical region’s business context, while still learning from global experience. [Read More]

Mobile Money for Financial Inclusion in India

Mobile technologies will play a pivotal role in realizing universal access to banking services, but there are many more challenges ahead. What's next for UX designers? [Read More]

Ghana Calling: Dust, Multiple SIMs, and Music Sharing

image of cell phone

Everyday mobile phone use in Accra, Ghana, has some unique challenges, but it is similar to mobile phone use in other parts of the world. [Read More]

A Design Method for
 BOP Users: Products for Social Innovation

graphic from instruction tutorial

When developing products for 90 percent of the world, in order to create acceptable devices, designers need to resolve belief conflicts between themselves and target users. [Read More]

Designing on Mars: Participatory Design and Training in Very Unfamiliar Environments

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Gathering information in an unfamiliar cultural context is time-consuming. Described here is the technique adopted by a team of the Madeira Interactive Technologies Institute (M-ITI) in response. [Read More]

Let’s Talk UX: Communication in UX Design

UX training should address the cultural and social aspects of communication in order to create communicators who make a positive impact. [Read More]

Language Barriers in Healthcare Information: Communicating with Bilingual Users

When adapting online health information for Latinos, employ “transcreation” or adaptation based on design guidelines that encompass cultural and linguistic needs, rather than just translation. [Read More]

Around the Globe: Lab Research in the United States and Europe

Those who do international field work need to become experts in the differences in research methodology from one culture to the next. [Read More]

Designing an Arabic User Interface: Methods and Techniques for Bridging Cultures

Designing an effective Arabic user experience by understanding how cultural and linguistic issues are tightly woven together. UX designers became "cultural translators." [Read More]

Stepping In: An Outsider’s Guide to Crossing the Digital Divide

"Bridging the Global Digital Divide" teams are looking at new interaction technologies and design practices for users whose lives could be transformed by advances in computing and communication. [Read More]

Global Usability Testing: How to plan and report tests in multiple locations

The success of moderated usability testing of a product in several countries in a short time is depends on careful planning and preparation. [Read More]

A Mandate for Usability: A Mexican manifesto on usability and accessibility for government websites

Discussion of the signing of the “Manifesto on Usability and Accessibility for Mexican Government Websites” at the conclusion of the Usability and Accessibility for the Web International Seminar (UA Web 2007). [Read More]

¿Habla Español?: Testing and Designing for U.S. Latino Users

This article discusses a series of cross-cultural usability studies run with Spanish speaking immigrants to the U.S., looking in particular at their special characteristics and challenges. [Read More]

Design Competitions Succeed in Spreading the Usability Message

World Usability Day 2006 festivities varied with social and professional cultures that celebrated the day. Several cities organized design competitions to redesign existing systems that maximize usability. [Read More]

Creating a Global Team and a Global Infrastructure

With events across forty countries and five continents, outstanding media coverage, and feedback from organizers and volunteers, World Usability Day 2006 were deemed a huge success. [Read More]

A World Usability Day Case Study: Conducting Multinational Expert Reviews

For international organizations, feedback from users at the local level is essential to product success. Organizing multinational events and sharing the results can help achieve business goals. [Read More]

COMMUNICATION GAP: Designing an Interface for Chinese Migrant Workers

China has many possibilities when designing for emerging markets, for example, improving the quality of communication between migrant worker parents and their children. [Read More]

Usability Practice in China: An Update

Since the study of user experience is a source for technological innovation and building a human-centered society, we expect a bright future for usability in China. [Read More]

Usability Opportunities in China

China has advanced rapidly in the usability field. In several senses, China has opened up to the world, and opportunities are there for the global usability professional community. [Read More]

Usability Engineering in Hong Kong

Because usability is at its beginning stages in Hong Kong, there are great opportunities here to learn more about Eastern users and their needs. [Read More]

Usability Engineering in Japan

There is a long history of usability testing, in practice if not in name, in Japan. Professional organizations for usability, outside of the academic context, are just taking off. [Read More]

Usability Engineering in New Zealand

New Zealand, traditionally an early adopter of technology, is seen as a great “test location” by many companies. Awareness of the business benefits of usability is growing. [Read More]

Matters of Life and Death (Issue 4.3)

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From living wills to managing your UX business, global UX and e-learning websites. (Articles available in PDF format) [Read More]

The Power of One (Issue 3.2)

Global UX with views from India, Israel, Canada (Full text not available) [Read More]

East Meets West (Issue 2.1)

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Global design, research-based guidelines, and automated usability testing. (Full text not available) [Read More]