Articles about 管理

不要再呆看问题:通过您的内容战略推动发展

实施有效的内容规划流程,结合对真实用户需求的了解,来创建可用的内容战略和明确的客户陈述。 [阅读详情]

用户体验绩效指标:如何衡量变化

如果从业者可以获得数据,来揭示内容和设计变化如何影响效率和客户情感,那么工作就将更容易被接受和利用。 [阅读详情]

大规模设计:建立设计社区

随着英国政府数字服务 (GDS) 部门的发展,由网站设计师和产品经理进行的内部可用性测试表明,他们需要海量的设计模式。 [阅读详情]

美国政府用户体验工作:挑战、战略和好消息

美国联邦政府为改善用户体验而提供的新的法律和行政支持,将为那些不管面临何等复杂性、规模和有限资源的挑战,仍然努力工作的人们提供帮助。 [阅读详情]

用户体验战略:一时的狂热还是世界新秩序?

公司高管们越来越认同好设计便等于好生意。用户体验真的成为“战略性”优势了吗?用户体验专业人员能否把握当今的机遇? [阅读详情]

加快发展:企业中的用户体验

现代企业软件项目同时需要上游和下游用户体验服务。在针对软件本身执行更多传统工作之前,必须解决研究、基础架构和战略问题。 [阅读详情]

提供用户体验建议:如何得到认同

A butterfly with tech buttons on its wings

帮助说服同事和客户接受用户测试的想法和结果的有关建议。 [阅读详情]

运用您的逻辑思维能力:将研究方法与逻辑模式对应起来

研究方法可分为归纳法(推而广之)或演绎法(缩小范围)。结合两种或两种以上方法有助于实现假设性思考以及产生新想法。 [阅读详情]

建设下一代用户体验团队:培养通才的策略

Artistic words: Broad knowledge

随着敏捷开发的兴起,用户体验通才回归的条件已经成熟。(全文以 英语和西班牙语提供) [阅读详情]

企业中的用户体验缺陷:一种实际的做法

利用计分卡,可以跨越不同的用户体验框架、可用性成熟度和技术平台来比较各种产品,有助于确定可提高产品可用性并减少用户体验缺陷的解决方案。 [阅读详情]

适应变化:不断变化的商业环境中的用户体验研究

对于一名用户体验研究人员来说,有必要通过不断改进研究的规划、执行、分析和报告工作来更好地满足组织需求,以接受和适应变化。 [阅读详情]

(English) Aligning UX Strategy with Business Goals

(English) Deriving UX goals and vision from business goals reminds us of what’s important to a company as well to users, and how UX professionals can contribute. [阅读详情]

用户体验职业框架:推动管理人员和员工之间对话

一个具有广泛指导方针的框架可以帮助您定义、设计、监控和发展您的职业,还可帮助管理人员带领员工一起更高效地工作。 [阅读详情]

在战略领域取得一席之位:三大必备领导技巧

Diagram

从用户体验从业者转变为创新和思想领导者是一个具有挑战性的过程。 [阅读详情]

哥斯达黎加可用性评估:双方观点

哥斯达黎加的这项案例研究对软件开发组织与软件开发新手在可用性评估方面的不同观点进行了探究。 [阅读详情]

跨越内容鸿沟:激励人们制作优秀网络内容的十大方法

circle of people working around computer on floor

这篇文章介绍了十项技巧,帮助激励内容制作人员制作高质量的内容。有了适当的计划和方法,就不会因为内容制作造成项目延误。 [阅读详情]

用户体验成熟度模型:从可用到愉悦

Pyramid model diagram

用户体验成熟度模型(UXMM)能够在评估从可用性这个基本点到令人愉悦这个最高点的范围内对所有体验进行评估。文章描述这个模型及它所带来的益处。 [阅读详情]

正确构建!消除用户体验设计人员和开发人员之间的鸿沟

Three faces

协调团队可帮助您进行规划并促进设计人员与开发人员之间更好地进行交流,从而为您的客户创造出最佳的用户体验。 [阅读详情]

全球设计团队:高效管理分散的团队

Globe

如果用户体验团队分布在全球各地,设计经理和团队成员要能够高效应对分散团队所面临的挑战。 [阅读详情]

用户体验专业人员 + 利益相关者 (书评)

Book cover

这是我们的研究,作者:Tomer Sharon [阅读详情]

在全球化之外:寻找区域化用户体验的机会

Dialog

用户体验实践的影响与全球商业环境密切相关,但是不同的地区有不同的政治和社会体系,从而形成多样化的商业环境。 [阅读详情]

我该走哪条路?新兴的用户体验副总裁角色

Woman at a crossroads

你有没有想过怎样成为用户体验副总裁?在为Salesforce.com研究招聘一名用户体验副总裁的可能性的过程中,Chelsey Glasson和Ian Swinson与十二名用户体验副总裁就他们的角色进行了交流。 [阅读详情]

It’s Finally Here! A Book about User Experience Management (Book Review)

Book cover

User Experience Management: Essential Skills for Leading Effective UX Teams, By Arnie Lund [阅读详情]

针对 UX 咨询师的社交技巧:工作沟通

随着 UX 咨询业务的成熟,社交能力变得越来越重要。有关可用性和用户体验本身的方法的专业知识现在已经是汗牛充栋。有数本优秀书籍还介绍了如何成为有效咨询师的主题 [阅读详情]

(English) What’s So Hard About Enterprise UX?: ERP Software Revisited

(English) UX professionals should start an outreach program to convince executives who make IT purchasing decisions that user experience knowledge can impact their business. [阅读详情]

(English) Usability Maturity Models: Making your Company User-Centered

flowchart

(English) A well-documented and researched usability maturity assessment, addressing different organizational viewpoints, is a good first step in improving usability capability. [阅读详情]

(English) Enterprise Usability Maturity: Designing an Enterprise Application Suite

image of cycle of usability steps

(English) Instead of attempting to convert your organization to the language of UCD, communicate by incorporating the terms of product managers and developers into your team. [阅读详情]

(English) User-Centered Procurement: Evaluating the Usability of “Off-the-Shelf” Software

sample evaluation form

(English) UX teams must extend the role of usability evaluation to the "off-the-shelf" software procurement process itself. [阅读详情]

(English) Corporate UX Maturity: A Model for Organizations

flowchart

(English) Organizations that manage and measure their user experience process, benchmark against competitors and reach the next level, gain the revenue benefits from satisfied customers. [阅读详情]

(English) The View From Here: Garbage In, Garbage Out—the Agile Way

(English) If we measure based on product success and not timeline adherence, the garbage in, garbage out rule still compromises our daily professional contribution. [阅读详情]

(English) Visualizing Success: How user-centered design drives real business results

(English) End users build their expectations based on their whole lives, not just when they’re using your site. If you want real business results, you must design accordingly. [阅读详情]

(English) Absent, Undefined, Undervalued: Usability in Technology Research Firm Software Evaluations

(English) Usability practitioners should understand how their management decides upon enterprise software, reading and responding to reports in order to ensure usability is a key factor in the decision-making process. [阅读详情]

(English) UX Increases Revenue: Two Case Studies

(English) WebIQ helps businesses prioritize web improvement efforts and then measures the impact using the results from online research to build and enhance prototypes that are tested in lab-based studies. [阅读详情]

(English) Usability ROI as a Strategic Tool

(English) When introducing user experience to an organization, approach it the way we approach design itself. Engage your users, assess impact, and iterate to improve the design. [阅读详情]

(English) The View from Here: Lead, Wallow, or Get Out of The Way

(English) It’s time for usability professionals to stop wallowing in arcane debates, and raise the level of conversation—taking on a new leadership role within their companies. [阅读详情]

(English) Creating a Global Team and a Global Infrastructure

(English) With events across forty countries and five continents, outstanding media coverage, and feedback from organizers and volunteers, World Usability Day 2006 were deemed a huge success. [阅读详情]

(English) The View From Here: Who Would Want to Do Usability?

(English) This article looks at the results of a Myers-Briggs Type Indicator (MBTI) survey with eighty usability professionals. [阅读详情]

(English) Matters of Life and Death (Issue 4.3)

Magazine cover

(English) From living wills to managing your UX business, global UX and e-learning websites. (Articles available in PDF format) [阅读详情]

(English) Moving into the Executive Suite (Issue 4.2)

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(English) Changing organizations from inside and out. (Articles available in PDF format.) [阅读详情]

(English) Lessons Learned (Issue 1.2)

Magazine cover

(English) Articles on home computing, TV interfaces, search and working as a development manager. (Full text not available.) [阅读详情]

(English) The First Issue (Issue 1.1)

Magazine cover

(English) The first issue of User Experience Magazine. The lead article is on strategic usability. [阅读详情]