Articles about [:en]UX Methods[:zh]用户体验方法[:KO]UX 방법[:pt]Métodos de experiência do usuário[:ja]UX手法[:es]Métodos de experiencia del usuario[:]

Current Customers: The Kano Model Helps Keep Personas Fresh

Understanding the progression of products and human behavior according to the Kano model—customer satisfaction measured via five categories—can help you refresh personas. [Read More]

Turning User Research on Its Head (Book Review)

A review of “Presumptive Design: Design Provocations for Innovation” by Leo Frishberg and Charles Lambdin. [Read More]