A poll of UX professionals shows an increasing number identify as both designers and researchers while the industry complains of a decline in the depth in UX practice. This article takes an in-depth look at the metacognitive processes used in each role and the ways in which they conflict with each other, which may reduce…
Bill Schmidt
Bill Schmidt has been privileged to work a wide range of fascinating projects in the 25 years he has been a user experience professional, including aerospace, Department of Defense, utilities, and Fortune 100 ecommerce sites. He is currently working for NISC, a collective developing software for utility grids and telecommunications.
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