Articles by Ger Joyce
Ger Joyce is a senior user experience researcher at Rapid7 and a frequent speaker at human factors and human-computer interaction events. He is also a PhD student at the School of Computer Science, University of Hertfordshire in the United Kingdom. His academic research focuses on the usability of mobile applications within rapidly changing contexts. Twitter: @uxbos
着眼大局：通过客户体验评估组织成熟度
行业领导者通常关注大局：端到端客户历程或体验。这篇文章讲述如何衡量贵组织的客户体验开发水平。 [阅读详情]
