A review of Design Justice, by Sasha Costanza-Chock, introduces the practice of design justice, an approach that aims to challenge structural inequalities.
A review of AI Ethics by Mark Coeckelbergh. An introduction to the importance of ethical considerations within the field of Artificial Intelligence.
A review of Delta CX. An introduction to the Delta Customer Experience model that uses methods and techniques to help companies be truly customer-focused. Delta CX explains how companies can invest in the right resources to build and design the right product services and experiences that customers actually want and will use. The book provides…
[greybox] A review of The Jobs to Be Done Playbook by Jim Kalbach Book Website About this book A good reference for Methods/How-To and UX Theory Primary audience: Designers and researchers who are new or have some experience with the topic Writing style: Matter-of-fact Text density: Equal parts…
Delivering projects against a static set of requirements without taking a break to reflect and get a clear outlook is a sure way to lose perspective and stifle creativity.
Product design often focuses on incremental innovation—new features and standard metrics. To create products with a deep emotional connection, we must consider not only functionality, but also symbolic meaning.
A review of The New ABCs of Research: Achieving Breakthrough Collaboration by Ben Shneiderman. A fresh look at how teams and innovation work together.
A review of The Glass Cage by Nicholas Carr. An examination of the implications of automation for society and our work as designers.