User Experience

by Jason Zhou

A UX designer explores what it means to work as a junior designer at an influential big tech company. He shares his top four lessons learned from a two-year journey at PayPal™. Lessons include embracing the unhappy path in design, designing and collaborating in a fast-paced environment, balancing product design with product management, and learning continuously at the intersection of business, design, and technology. [Read More]

by Bill Schmidt

A poll of UX professionals shows an increasing number identify as both designers and researchers while the industry complains of a decline in the depth in UX practice. This article takes an in-depth look at the metacognitive processes used in each role and the ways in which they conflict with each other, which may reduce the effectiveness of performance. [Read More]

by Kamil Kamysz

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by Maria Flores

A review of Design Justice, by Sasha Costanza-Chock, introduces the practice of design justice, an approach that aims to challenge structural inequalities. [Read More]

by Rolf Molich, Dominique Winter

Many UX professionals have a strong desire to fully integrate user experience into their organizations. There are many obstacles that might challenge perfect integration. [Read More]

by Rolf Molich, Bernard Rummel, Susanne Waßerroth

Evaluation of videos and usability test reports from 100-plus UX professionals obtaining CPUX-UT certification gives expert insights into improving usability testing and collecting meaningful findings. [Read More]

by Shannon McHarg

A Civic Technologist’s Practice Guide by Cyd Harrel shows what it’s like to work in the field of civic technology by offering a roadmap for how to get started working in the field, a glimpse into the day-to-day work, and the big challenges faced within this field. [Read More]