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Designing for Big Tech: Top Lessons from a Junior UX Designer at PayPal

Designing for Big Tech: Top Lessons from a Junior UX Designer at PayPal

A UX designer explores what it means to work as a junior designer at an influential big tech company. He shares his top four lessons learned from a two-year journey at PayPal™. Lessons include embracing the unhappy path in design, designing and collaborating in a fast-paced environment, balancing product design with product management, and learning continuously at the intersection of business, design, and technology. [Read More]

Eating Our Own Dog Food: A Metacognitive Analysis of UX Unicorns

Walter Emanuel, A Dog Day, Wikimedia Commons.

A poll of UX professionals shows an increasing number identify as both designers and researchers while the industry complains of a decline in the depth in UX practice. This article takes an in-depth look at the metacognitive processes used in each role and the ways in which they conflict with each other, which may reduce the effectiveness of performance. [Read More]

Non-Standardization: Design for the Swiss Health Service

An Introduction to Design Justice (Book Review)

Maria Flores

A review of Design Justice, by Sasha Costanza-Chock, introduces the practice of design justice, an approach that aims to challenge structural inequalities. [Read More]

UX Integration: The Proverbial Stumbling Stones on the Road to UX Paradise

Figure 1. Obstacles on the road to the proverbial UX paradise.

Many UX professionals have a strong desire to fully integrate user experience into their organizations. There are many obstacles that might challenge perfect integration. [Read More]

Improve Your Usability Tests: Learnings from Evaluating 100-Plus Usability Tests

Figure 5. A candidate’s behavior may be interpreted by the participant as disrespectful.

Evaluation of videos and usability test reports from 100-plus UX professionals obtaining CPUX-UT certification gives expert insights into improving usability testing and collecting meaningful findings. [Read More]

So You Want to Get into Civic Tech? (Book Review)

Shannon McHarg

A Civic Technologist’s Practice Guide by Cyd Harrel shows what it’s like to work in the field of civic technology by offering a roadmap for how to get started working in the field, a glimpse into the day-to-day work, and the big challenges faced within this field. [Read More]