This article discusses the challenges faced, the importance of UX research, and the research process in the Indian manufacturing industry in the era of the Internet of Things.
Anjeli Singh
Anjeli Singh is a UX researcher and entrepreneur. She runs a UX research agency based out of India, called Hureo. At the agency, she is leading various user research projects to highlight the importance of users' insights and is evangelizing the need for user research, usability testing, and, more importantly, the necessity of learning to empathize with users. Before opening the agency, she had worked in companies like Google, Kodak, and Symantec. She has written many articles and has spoken at various conferences including CHI and INTERACT. Twitter: @SinghAnjeli