Each cross-functional partner brings a unique style, like teammates in a tennis doubles match. Success relies on strong partnerships that ensure products champion the user.
Naghmeh Nouri Esfahani, PhD, MBA, is a senior UX researcher with a strong foundation in Industrial Design. At Cisco, she leads mixed-method research initiatives for Webex Contact Center, driving the product’s strategic vision and direction. With over 12 years of experience, Naghmeh excels at delivering actionable insights that enable cross-functional teams to craft impactful user experiences for both consumer and enterprise solutions.