Saurabh Dutta

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Saurabh Dutta is the director of user experience team at Rapid7. He’s worked in design and usability domains across physical and virtual products for over 14 years. Saurabh has published papers and presented at various usability conferences, including UXPA, HFES, AHFE, and HCII. Twitter: @saurabhdutta

2 articles published

Human Factors and HCI

From Dark Patterns to Angel Patterns: Creating Trustworthy User Experience

A users’ trust is easily lost, but we can use the same elements that build confidence in our daily lives to inform trust-building design patterns

January 8, 20170Likes 0Comments

CX and Service Design

Go Holistic: Assess the Maturity of Your Organization Via the Customer Experience

Industry leaders focus on the big picture: the end-to-end customer journey or experience. Here’s how to gauge the level of CX development in your organization.

July 17, 20160Likes 0Comments

User Experience

Saurabh Dutta

From Dark Patterns to Angel Patterns: Creating Trustworthy User Experience

Go Holistic: Assess the Maturity of Your Organization Via the Customer Experience

USER EXPERIENCE MAGAZINE

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