When updating a touchscreen medical record program, a user-centered design process fixed a number of critical usability issues and resulted in a user experience and financial success.
The User-led Interactive Television Services (UITS) project addresses barriers to audience use of new media through empirical studies and distribution of study results within a knowledge transfer network.
World Usability Day 2006 festivities varied with social and professional cultures that celebrated the day. Several cities organized design competitions to redesign existing systems that maximize usability.