User Experience

by Jocelyn Sie

Mobile diary studies using chat apps provide an opportunity to gather richer data about users’ interactions. Using avatars to facilitate data collection can be more effective than traditional facilitation methods due to the norms of chat app platforms. [Read More]

by Chauncey Wilson

A review of From Tool to Partner: The Evolution of Human-Computer Interaction by Jonathan Grudin. [Read More]

by Candice McFarland

A review of Doorbells, Danger, and Dead Batteries: User Research War Stories by Steve Portigal. [Read More]

by Sarah Henry

An innovative civic data collection tool, Civic View combines video footage and GPS tracking to give citizens a more immediate voice in city government. [Read More]

by Whitney Quesenbery

A review of Practical Ethnography: A Guide to Doing Ethnography in the Private Sector by Sam Ladner. A detailed view of what makes research ‘ethnographic.’ [Read More]

by Apala Lahiri Chavan, Deepa S. Reddy, Ananya Roy

Knowing why people act, feel, think, experience, and choose the way they do gives us rich cultural insights to inform design or to build meaningful, empathetic user experiences. [Read More]

by Carl Beien

As western culture increasingly values socially minded ventures, user experience professionals can help solve common problems experienced in developing countries. [Read More]

by Thao Nyguen, Joyce Ohgi

By understanding and communicating the benefits of field studies, you can maximize your ability to undertake such studies and the effectiveness of the deliverables they produce. [Read More]

by Gavin Johnston

Employing a mixed field method that bridges the gap between ethnographic and laboratory approaches may address the need for real world context in product and design usability evaluation. [Read More]