User Experience

by Bennett Lauber

Schemas inform people in performing the simplest tasks to entering data in complex systems such as Electronic Health Records. People use assimilation and accommodation to adapt schemas to new situations, but overreliance on users’ accommodation affects cognitive load and usability. Understanding schemas informs a strategic user experience that focuses on cognitive skills. [阅读详情]

by Noah Ward

(English) The Mayo Clinic app provides step-by-step navigation through its buildings to direct patients to their appointment’s check-in desk. New research and software focus on wayfinding and obtain usage data through eye tracking glasses. Logistical challenges are covered for conducting this type of research using Tobii glasses in a large hospital. [阅读详情]

by Emily Friedman

(English) The emotional impact of the pandemic has taken its toll on people's mental health, which has greatly intensified the need for accessible and usable mental healthcare. The UW ALACRITY Center was given a grant by the US National Institute for Mental Health to study the acceptability, usability, and effectiveness of mental health apps for suicide prevention among essential workers and people experiencing unemployment during COVID-19. [阅读详情]

by Sadia Tariq, Muhammad Shahbaz

可穿戴技术将在未来流行。本文探讨了在创建和部署可穿戴设备的过程中需要考虑的可用性因素。 [阅读详情]

by Sven Jungmann, Rita Maier, Sebastian Gerhardt

大多数初次涉足医疗保健创新领域的人士都会沮丧地发现，他们很难找到医生帮助他们进行用户研究 [阅读详情]

by Sven Jungmann, Anja Mayr

(English) When designing healthcare experiences, we need to prove the effectiveness of our solutions as much as we need to consider their desirability, feasibility, and viability. [阅读详情]

by Andrew Schall

(English) Cumbersome medical software is a leading cause in physician dissatisfaction and burnout. But that story could change if physicians had a voice-driven virtual medical assistant. [阅读详情]

by Alisan Atvur

(English) Over the past five years, Novo Nordisk has systematically iterated and improved on their UX research processes, increasing the design influence on product development. [阅读详情]

by Chris Kiess

生态系统并不仅仅由各种功能和组织构成。用户之旅可以扩展整个体验生态系统，其中包含多个接触点。 [阅读详情]

by Kimberly Dunwoody, Susan Teague Rector

卡诺模型可以表示客户对产品功能的满意度。在这篇文章中，两位企业设计人员分享了可用于可用性或调查研究的 Excel 和 Tableau 模板。 [阅读详情]

by Ben Zwillinger

通过从智能医疗设备上收集有关使用情况的数据并加以分析，可能会有助改变设备的设计，从而造就更安全、更有效的设备。 [阅读详情]

by Kay Corry Aubrey

玛丽•贝思•普利维特拉 (Mary Beth Privitera) 所著《医疗器械设计的实境调查》(Contextual Inquiry for Medical Device Design ) 一书的书评。学习在医疗器械设计中应用情境调查的最佳实践和方法。 [阅读详情]

by Alan Joseph Williams

Code for America 的一项案例研究揭示了如何使用以用户为中心的设计来减少访问线上和线下社会服务的壁垒。 [阅读详情]

by Santhosh Cherian, M.D.

医院的医生、管理人员和 IT 人员对技术往往有不同的看法。用户体验专业人员在设计医疗系统时需要知道这些差异。 [阅读详情]

by Catherine Plaisant, Ben Shneiderman, Jeff Belden

新颖的空间布局和多步动画可帮助医务人员比较两个药物列表，快速选择药物以调整列表，减少错误。 [阅读详情]

by Nadine Bol, Jennifer Romano Bergstrom

图示有可能会帮助理解复杂的健康信息，但要想有效使用图示手段，需要针对范围广泛的用户人群进行测试和有针对性的设计。 [阅读详情]

by Shannon E. Clark, Ed Israelski

在风险，是开发安全医疗设备的重要出发点。再次，以风险级别对任务进行排序是大有必要的，可确保设备设计不会引发高风险“使用错误”。 [阅读详情]

by Dean Karavite

专用于残障人士的设计，可能会使得个人电子健康档案不仅是可访问的，而且兼具创新性和实用性，对每个人都有益。 [阅读详情]

by Alison Meier

想要修复一个主要政府项目的门户网站。通过对健康消费者进行可用性测试，帮助改善了加州的一个门户网站 CoveredCA。 [阅读详情]

by Laura Marcial

在健康保健领域的用户体验设计中，了解使用背景非常重要。有太多的电子健康档案可用性较差，因为这些档案在设计时没有适当考虑用户体验。 [阅读详情]

by Silvia Inéz Salazar, Jennifer Romano Bergstrom

西班牙语人物角色研究发现：美国的拉美裔人群对文化和语言有一致的用户需求，这种需求适用于所有类型的健康信息网站。 [阅读详情]

by Amy Willis

设计医学应用时必须特别留意患者隐私、安全问题、应用的使用环境以及法律和法规。 [阅读详情]

by Aidan Bryant, Vandhana Ramadurai

互联网使患者可与专业医务人员协作以满足健康保健需求，但前提是健康保健网站提供可信而可用的导航与内容组织。 [阅读详情]

by John Dirks, Tom Satwicz

为了确保使用个人指标的健康保健计划和应用能有效帮助人们改善生活，我们应关注用户体验。 [阅读详情]

by Amanda Raven, Jason Laberge, Joanne Ganton, Michelle Johnson

医院的设计是一项充满人类因素的挑战。良好的信息标志可帮助患者在庞大的园区内快速找到自己的路。 [阅读详情]

by Brooke Fan

在针对老年用户的飞利浦家庭监控项目中，为了营造在线服务体验，需要面临各种挑战，包括隐私、用户体验、旧系统局限和交流。 [阅读详情]

by Zhenyu Cheryl Qian

对于健康领域的设计师而言，审查、访谈和检验固然重要，但是同理心研究具有更为关键的意义，这是他们理解慢性疾病患者需求的关键。 [阅读详情]

by Amanda Wright

(English) Our intrepid sketchnoter learns about using technology to navigate through the human body. Feeling things you can't see and seeing things you can't touch is changing how surgeons operate. [阅读详情]

by Alice Preston

对 Peter H. Jones 的著作《Design for Care》（医疗保健设计）的评论。将设计思维应用于医疗保健体系。 [阅读详情]

by Nancy R. Wilck

美国退伍军人事务部 (VA) 招募重伤退伍军人家庭护理人员来参与应用需求的制定，这是“手上诊所”(Clinic-in-Hand)项目的一部分工作。 [阅读详情]

by William Souza, Karla Okada

传统的数据收集技术（例如使用纸和笔）可能很耗时，并且带来与数据精确性相关的多种缺点，尤其是在现场研究时。 [阅读详情]

by David Coyle

精神健康障碍是指经历严重、痛苦的心理刺激，使得正常机能受到严重损害，通常需要某种形式的帮助才能够恢复。 [阅读详情]

by Silvia Inéz Salazar

美国国家癌症研究所 (NCI) 于 2009 进行了一项用户调查，目的在于更好地了解诸如拉美裔等未获得周到服务的受众以及为其提供服务的医疗保健专业人员的在线健康信息需求。 [阅读详情]

by Jim Bolek, Jamie Cowgill

(English) A project to create symbols to help patients and families navigate through hospitals, in any language or with low literacy. [阅读详情]

by Elizabeth Rosenzweig

(English) This year’s World Usability Day emphasizes usability in healthcare. In matters of our health, having products and services work better is essential. [阅读详情]

by Janine Purcell

(English) The patient safety movement acknowledge the importance of usability in tools, processes, and environments to foster systems resistant to human error. [阅读详情]

by Isobel Frean

(English) An approach to the Unified Modeling Language that captured what is possibly the most comprehensive set of aging healthcare requirements documented in Australia, and possibly worldwide. [阅读详情]

by Whitney Quesenbery

(English) This project was user-centered research into how cancer patients and their families look for information about cancer, its treatments, and how to search for clinical trials. [阅读详情]

by Beth Toland, Leah Rader

(English) Revolution Health explored how one could leverage the dynamic world of social networking in providing targeted support toward better health goals. [阅读详情]

by Simon Hiller

(English) The information design and usability community have a superb opportunity to partner with clinicians to design the tools that will help us overcome ICU challenges. [阅读详情]

by Tema Frank

(English) Medical Records Institute launched EMRCompare, a website that compares electronic medical records programs on usability, costs and functionalities. [阅读详情]

by Penelope Sanderson

(English) How might an auditory display provide background confirmation when all is well, but attract attention when there is an important change? [阅读详情]

by Tema Frank

(English) The Arthritis Foundation’s Ease of Use Commendation program seeks to identify products that are easy to use by people with arthritis. [阅读详情]

by UX Magazine

(English) Articles on the ROI of usability and designing for emotions. (Full text not available) [阅读详情]