Methodical user research following best practices yields good results, but are they “reliable” or “valid”? Here’s how we apply social science concepts to UX research.
A UX Designer proposes a framework for ideation and collaboration that design teams can leverage for practical yet outside-the-box thinking that leads to innovation.
When designing healthcare experiences, we need to prove the effectiveness of our solutions as much as we need to consider their desirability, feasibility, and viability.
Voice-enabled devices are gaining the ability to mimic human-to-human interactions fairly well. This article outlines some general guidelines to consider when designing voice user interfaces.
Over the past five years, Novo Nordisk has systematically iterated and improved on their UX research processes, increasing the design influence on product development.
Chatbots are an effective tool for automating communication with research participants. Learn how a chatbot was built to communicate with participants via SMS on their phone.
[greybox] A review of Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days Simon & Shuster About this book by Jake Knapp Book Website A good reference for Methods/How-To Primary audience: Designers or Technical Roles who are new to the topic or have some experience with the topic Writing style: Humorous/light; matter of fact Text density: Mostly text Learn…
Research in a box, a kit mailed to participants, is cost-effective remote UX research methodology allowing Walgreens to collect feedback from geographically distributed team members.
The Kano model enables representation of customer satisfaction with product features. In this article, two enterprise designers share an Excel and a Tableau template that can be used in usability or survey research.
A review of The Man Who Designed the Future: Norman Bel Geddes and the Invention of the Twentieth-Century America by B. Alexandra Szerlip