Each cross-functional partner brings a unique style, like teammates in a tennis doubles match. Success relies on strong partnerships that ensure products champion the user.
Trauma is a global epidemic. Almost everyone has lived experience of trauma, and re-traumatization—reliving the traumatic event—can happen at any moment from related or unrelated stimuli; in the digital age, that notably includes technology. User experience researchers and designers are uniquely positioned to ensure tech is helpful and avoids (further) harming anyone. This article first…