Articles by Cliff Anderson

Cliff Anderson is a senior usability engineer with Ally Bank. He has 30 years of experience doing usability testing on more than 3,000 users. He has presented at UXPA and has published in UPA Voice, Boxes & Arrows, User Experience, and Usability Interface. He has degrees from Duke University and Carnegie Mellon, and has been a guest lecturer at UNC, Clemson, Winthrop, and the University of Georgia.  He also presents regularly for the Nielsen Norman Group.

感情知能の高い技術を設計する方法 (書評)

(English) Book cover of Emotionally Intelligent Design

A review of Emotionally Intelligent Design by Pamela Pavliscak. This book provides guidance on how to incorporate an emotional layer into Design Thinking. [続きを読む]

悲嘆の5段階:ユーザビリティテストのオブザーバーの場合

このユーモアに満ちた記事では、クリフ・アンダーソンが、キューブラー=ロスの「悲嘆の5段階」とユーザビリティテストの初心者であるオブザーバーの経験とを比較している。 [続きを読む]

(English) ¿Habla Español?: Testing and Designing for U.S. Latino Users

(English) This article discusses a series of cross-cultural usability studies run with Spanish speaking immigrants to the U.S., looking in particular at their special characteristics and challenges. [続きを読む]

(English) The View From Here: Who Would Want to Do Usability?

(English) This article looks at the results of a Myers-Briggs Type Indicator (MBTI) survey with eighty usability professionals. [続きを読む]