Articles about Privacy

Getting Better Design Feedback: Anonymized User Research

Anonymity can affect the quality of user research. To ensure anonymity, UX professionals must set expectations around privacy and follow best practices about revealing personal information that might identify research participants. [Read More]

Online Healthcare: Designing Senior-Friendly Privacy

Challenges in creating an online service experience at Philips Home Monitoring for senior users included privacy, user experience, legacy system constraints, and communication. [Read More]

Privacy Meets Technology: Two Views of “The Circle” (Book Review)

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Two responses to The Circle by David Eggers. Lessons on privacy, information, and technology [Read More]

Gaining User Trust: Research and a Secret

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A good user experience for trust and privacy decisions depends on making it SECRET: scoped, equitable, contextual, responsible, emotional and timely. [Read More]

The View from Here: E-Government Needs to Do More to Ensure Citizens’ Privacy

As governments increasingly move to online channels, they must do so without compromising the privacy of citizens. [Read More]