Articles by Jay Brewer

Jay Brewer is the senior director of UX at Rapid7, creating next generation security products. He has been working in design and technology for 20-plus years. He was the lead user interface and experience designer for Lord of the Rings Online and Dungeons and Dragons Online at Turbine, Inc. Twitter: @jaybrewer

From Dark Patterns to Angel Patterns: Creating Trustworthy User Experience

A users' trust is easily lost, but we can use the same elements that build confidence in our daily lives to inform trust-building design patterns [Read More]

Go Holistic: Assess the Maturity of Your Organization Via the Customer Experience

Industry leaders focus on the big picture: the end-to-end customer journey or experience. Here’s how to gauge the level of CX development in your organization. [Read More]