As technology becomes more embedded in our lives, we increasingly inhabit a world where the boundaries are invisible, with complex webs of trust.

Whitney combines a fascination with people and an obsession to communicate clearly with her work bringing user research insights to designing products where people matter. She's also passionate about elections, and leads the Center for Civic Design with Dana Chisnell. Her books are Storytelling for User Experience, GlobalUX, and A Web for Everyone. Twitter: @whitneyq and @awebforeveryone