A review of Design Justice, by Sasha Costanza-Chock, introduces the practice of design justice, an approach that aims to challenge structural inequalities.
Explainable artificial intelligence (XAI) can help UX professionals advocate for better experiences in machine learning-driven products.
Many UX professionals have a strong desire to fully integrate user experience into their organizations. There are many obstacles that might challenge perfect integration.
Diversity, equity, and inclusion (DEI) initiatives in the United States and across the globe result in inclusive and accessible design principles that can be implemented in everyday practice.
Evaluation of videos and usability test reports from 100-plus UX professionals obtaining CPUX-UT certification gives expert insights into improving usability testing and collecting meaningful findings.
The Mayo Clinic app provides step-by-step navigation through its buildings to direct patients to their appointment’s check-in desk. New research and software focus on wayfinding and obtain usage data through…
Customer portals—employed across almost every industry and the internet—can integrate customer experience (CX) into a UX design to drive customer satisfaction and success. UX and CX are fields of their…
Asia is experiencing a user research boom, with the number of professionals growing rapidly. However, remote research as a practice is still not widely accepted across all Asian countries, due…
Inclusive Design for a Digital World includes practical advice and strategies for designing inclusive and accessible products that take into consideration best practices used around the world. These strategies also…