The Kano model enables representation of customer satisfaction with product features. In this article, two enterprise designers share an Excel and a Tableau template that can be used in usability or survey research.
Usage data that is collected and analyzed from smart medical devices has the potential to change how these devices are designed, resulting in safer and more effective devices.
A review of Contextual Inquiry for Medical Device Design by Mary Beth Privitera. Learn best practices and techniques for applying contextual inquiry to medical device design.
A case study from Code for America shows how user-centered design can be used to reduce barriers to accessing social services online and offline.
Doctors, administrators, and IT staff in a hospital often have different views of technology. User experience professionals need to be aware of these differences when designing medical systems.
Illustrations have the potential to aid in understanding complex health information, but using images effectively requires testing to tailor them to the needs of a wide variety of users.
Novel spatial layout and multi-step animation help medical staff compare two lists of medications and rapidly select the drugs for a reconciled list, reducing errors.
Want to fix the web portals for a major government initiative? Usability testing with health consumers helped improve CoveredCA, a portal in California.想要修复一个主要政府项目的门户网站。通过对健康消费者进行可用性测试，帮助改善了加州的一个门户网站 CoveredCA。주요한 정부 계획을 위한 웹 포털을 마련하고자 합니다. 의료 소비자를 대상으로 한 사용성 검사는 캘리포니아주의 포털인 CoveredCA를 개선하는 데 도움이 되었습니다.Deseja consertar portais web para uma importante iniciativa do governo. Testes…
To ensure healthcare programs and applications that use personal metrics are effective in helping people improve their lives, focus on the user experience.为了确保使用个人指标的健康保健计划和应用能有效帮助人们改善生活，我们应关注用户体验。개인의 평가척도를 사용하는 의료 프로그램과 응용 프로그램들이 사람들의 삶을 개선하는 데 도움이 되기 위해서는 사용자 경험에 초점을 맞추어야 합니다. Para garantir que os programas e aplicativos de serviços de saúde, que usam métricas…
For UX design in healthcare, context is critical. Too many electronic health records have poor usability because they are designed without considering the user experience appropriately.在健康保健领域的用户体验设计中，了解使用背景非常重要。有太多的电子健康档案可用性较差，因为这些档案在设计时没有适当考虑用户体验。의료에서 UX 디자인은 사용 정황이 대단히 중요합니다. 사용자 경험을 적절히 고려하지 않고 디자인되어 사용성이 떨어지는 전자의료 기록들이 너무 많습니다. Para o design da experiência do usuário em sistemas na área…