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Designing for Conversations (Book Review)

A review of Conversations with Things by Diana Deibel and Rebecca Evanhoe details this indispensable guide to all things chat and voice. This book includes practical design guidelines and purposeful guidance on privacy and inclusion. Topics include talking like a person, basic and advanced design considerations, and guidelines for implementation.
Jennifer Hunsecker

How to Think Like a UX Expert (Book Review)

[greybox] A review of Think Like a UX Researcher: How to Observe Users, Influence Design, and Shape Business Strategy by David Travis and Philip Hodgson Book Website   Publisher: CRC Press 306 pages, 6 chapters About this book A good reference for Methods/How-To Primary audience: Researchers, designers, and technical roles who are new…