Methodical user research following best practices yields good results, but are they “reliable” or “valid”? Here’s how we apply social science concepts to UX research.
The availability of Sync and voice recognition technology in vehicles, although not perfect, enable drivers to interact with their mobile devices in a safer, less distracting manner.
Experience boundaries and schematics are tools for visualizing personas’ key experiences. They provide a recognizable format for communicating overarching design frameworks to teams of engineers, designers, managers, and marketers.
End-user task analysis data is critical in designing or redesigning websites. With tight budgets, quick, high-quality online surveys are a good way to gain this data.
A deep dive into task analysis: how it is used, and why, too often, we ignore one of the most helpful tools in our toolboxes.