Articles about 技术

Building UX into Development: Create the Ultimate Customer Portal

Mohd Sohel

A customer portal is more than just an add-on to a customer support team. Customer portals are like a second home to customers, helping them solve their problems on the go. User experience is crucial in designing a customer-centric portal and should be involved early in the development process. [阅读详情]

(English) How Mental Health Apps Do (or Don’t) Support Some of COVID-19’s Most Vulnerable Populations

Bar graph showing that participants experiencing unemployment reported less of a burden than essential workers in regards to using mental health apps, with the exception of financial burden.

(English) The emotional impact of the pandemic has taken its toll on people's mental health, which has greatly intensified the need for accessible and usable mental healthcare. The UW ALACRITY Center was given a grant by the US National Institute for Mental Health to study the acceptability, usability, and effectiveness of mental health apps for suicide prevention among essential workers and people experiencing unemployment during COVID-19. [阅读详情]

(English) Best Practices for Asian Language Site Localization

(English) Localizing your site for Asia may mean a radically different design, brand-new elements, or country-specific SEO. [阅读详情]

(English) The Fourth Lens: Making Design Thinking Work for Digital Health

(English) When designing healthcare experiences, we need to prove the effectiveness of our solutions as much as we need to consider their desirability, feasibility, and viability. [阅读详情]

Startups and UX: Relating Success to Good UX Practices

Research conducted on startups in Detroit, Michigan proves that the success of any startup hinges on the employment of UX to feed the ROI. [阅读详情]


An image conveys a couple imagining their house burning down after seeing a troubling icon in their IoT app.

遵循物联网设计的某些原则可以帮助改善用户体验并缓解技术故障引起的焦虑。 [阅读详情]


物联网不仅限于连接到互联网的实体产品,而是一个有自己的用户体验需求的生态系统。 [阅读详情]


在增强现实方面,人们对技术的重视程度通常高于用户体验。在有关增强现实的讨论中,我们需要更加重视用户体验。 [阅读详情]


在不同的虚拟现实效果中畅游,了解如何结合技术平台和摄影技术来营造这些效果。 [阅读详情]


随着人们对于云端应用程序的使用日益增长,可用性专业人员需要定义一个框架,将用户需求融合到云实施流程中。 [阅读详情]


处理安全性违规事件的方式可对用户体验产生影响。下面给出了家得宝、温迪快餐连锁和欧姆尼酒店集团对此类事件如何响应的三个案例研究,展示了发生安全性违规事件后应该如何维护并重获客户信任。 [阅读详情]


个性化学习是进步教育和技能发展的关键。数字技术促成并充实了跨领域体验,在线学习的潜力巨大。 [阅读详情]

《玻璃之笼:自动化与我们》(The Glass Cage: Automation and Us)(书评)

尼古拉斯•卡尔 (Nicholas Carr.) 所著《玻璃之笼》一书的书评。随着世界的自动化程度越来越高,设计师可以保证喜悦并不会消失。 [阅读详情]

采访科幻小说作家Bruce Sterling: 外星人与电脑之间的交互

Bruce Sterling

在与Bruce Sterling进行的一场关于用户体验与科幻关系的谈话中,他谈到了他对好莱坞、外星人和人机界面的看法。 [阅读详情]


对于基于个性化推荐的产品而言,只要最大限度地减少用户付出并提高透明度,即可提高内容的相关性和吸引力。 [阅读详情]

(English) Taxi! Service Design for New York’s Yellow Cabs

(English) As digital information spaces augment physical places, new location-based services will emerge for riding cabs, as well as many other civic, urban, and commercial experiences. [阅读详情]

采访科幻小说作家Rudy Rucker: 科幻小说中的用户界面

Photo of Rudy

Rudy Rucker谈论了用户界面,从语音识别、手势操作、眼动跟踪,到他自己用无声语言和意念命令来激活操作的发明。 [阅读详情]

负面体验: 科幻小说中的技术及用户体验

Frankenstein monster

反映负面的科幻小说可以帮助我们意识到科技可能具有的那些我们原先未曾料到的负面影响。 [阅读详情]


Two people reading a book

What will libraries be in the future as they go beyond books to embrace technology like streaming audio, video on demand and virtual reality? [阅读详情]


(English) Children are not the most effective Web users and more research is needed to explore children’s mental models related to Internet use. [阅读详情]

(English) The New Reality – Coming Soon

(English) The increasing use of handheld devices with cameras, GPS, wireless Internet, and relatively large digital viewing screens has made Augmented Reality technology available to the general public en masse. [阅读详情]

(English) What Does “Personal Computer” Mean? Communicating a New Paradigm

(English) The PC is no longer the center of the digital universe. Soon service providers will offer desktop as a service to companies of all sizes. [阅读详情]

(English) What’s News: Automating Baggage Handling

RampMate automated baggage handling device

(English) Using feedback from ground handling staff, RampMate was created, increasing efficiency and airport baggage tracking capabilities while decreasing handler injury rates. [阅读详情]

(English) What’s News: No More Goofy Glasses

(English) Three-dimensional (3-D) movies may soon become more mainstream thanks to technologies that are making 3-D viewing more user-friendly. [阅读详情]

(English) Access in Africa: A Personal Perspective

(English) A digitizing project highlighted additional accessibility challenges for many in Africa: a lack of the basic infrastructure that the Global North takes for granted. [阅读详情]

(English) Universal Life: Multi-User Virtual Environments for People with Disabilities

(English) It’s necessary to consider the benefit that barrier-free virtual environments provide for people with disabilities in terms of pain management, distraction, and socialization. [阅读详情]

(English) What’s News: Blio Software: E-reader = Easy to Read?

(English) Blio, designed to make e-books accessible to the visually impaired, allows users to read, or have read to them, e-books on regular computers or handheld devices. [阅读详情]

(English) What’s News: New Computer Technologies to Be Rolled Out

(English) Flexible, organic light-emitting diode (OLED) display technology is about to revolutionize the world of portable computing, making mobile phones lighter and more durable. [阅读详情]

(English) What’s News: Hey Good Lookin’

(English) The marketing campaign for TriSpecs™ is focused on user experience as the key selling feature, however the website itself is not a great model of usability. [阅读详情]

(English) Making Forms Accessible: Accessible Forms Help all Users

table of questions and multiple choice answers

(English) Development of an accessible pdf form for students with disabilities that provides both the required level of usability and accessibility and the necessary backend features. [阅读详情]

(English) Finding Uses For New Technology: Moving with a Magic Thing

(English) The user cannot always be the starting point for new products but involving users provides us with a way to find applications for technology-driven innovations. [阅读详情]

(English) Radio Frequency Identification: How User Expertise Can Make a New Technology Welcome

(English) Radio frequency identification (RFID) technology is a good example of how user experience professionals can influence the adoption of new technology. [阅读详情]

(English) What’s News: Speck-tacular Computers

(English) A group of computer science, electronic engineering, and physics professors is developing a system of tiny programmable semiconductor specks that can work together to sense, compute, and network wirelessly. [阅读详情]