In this article, Angela Madsen breaks apart the construct of empathy as a one-to-one or one-to-many ratio, and she proposes a paradigm shift that incorporates many-to-one thinking.
With augmented reality, the tech is typically put ahead of the user experience. We need to bring UX more prominently into the AR conversation.
USAA is infusing its traditionally IT-driven Agile methodology with Design Thinking principles to provide better digital experiences for its members.
Conducting user research in a party atmosphere setting is growing in popularity but comes with ethical risks and methodology concerns.
Learning how cognitive and physical traits of children affect their interaction with touchscreens helps designers create delightful experiences for all audiences, regardless of age and literacy
As usage of cloud-based applications grows, usability professionals must define a framework that incorporates user needs into the cloud implementation process.
A review of Validating Product Ideas Through Lean User Research by Tomer Sharon. Guidance for why, when and how to conduct user research for product design.
A review of “Presumptive Design: Design Provocations for Innovation” by Leo Frishberg and Charles Lambdin.
Product design often focuses on incremental innovation—new features and standard metrics. To create products with a deep emotional connection, we must consider not only functionality, but also symbolic meaning.
A review of “The User’s Journey: Storymapping Products that People Love” by Donna Lichaw, which provides an accessible framework to help designers create engaging experiences.