Contextual design models can be developed through exploratory modeling, providing a potentially useful framework to guide and speed up the later modeling activities.
An interview technique review worksheet emphasizes continual improvement and provides an easy way for team members to evaluate a user research interview session.
A whole book on card sorting? This book is replete with solid advice, clearly written and illustrated, and well supported by case studies and examples.
Designing forms for the mobile web confronts unique challenges that are difficult to test and are not completely in the developer’s control.
When designing forms, a background in survey methodology and social research can facilitate a transition into user-centered design.
Field testing and field research work especially well with older adults, if you are sensitive to their needs in both the recruiting and data collection process.
Study of user communities that make up the air traffic control system and the information, navigation and communication technologies they use.
Evolving our customer-centric tools forms the basis for mutual understanding and challenges us to find the optimal moments for integration.
Our Spout project illustrates how smaller organizations and startups can benefit from conducting cutting-edge, integrated qualitative and quantitative user experience research.
Acting, when used to validate a wearable product concept, describes the right target group, identifies use situations, and contextualizes issues to be addressed in product development.