A UX designer explores what it means to work as a junior designer at an influential big tech company. He shares his top four lessons learned from a two-year journey at PayPal™. Lessons include embracing the unhappy path in design, designing and collaborating in a fast-paced environment, balancing product design with product management, and learning…
Schemas inform people in performing the simplest tasks to entering data in complex systems such as Electronic Health Records. People use assimilation and accommodation to adapt schemas to new situations, but overreliance on users’ accommodation affects cognitive load and usability. Understanding schemas informs a strategic user experience that focuses on cognitive skills.
Healthcare systems are reaching their limits now and are often on the verge of breaking down. A digital service with home care as its core value overcomes design challenges to offer patients improved user experience.
Get a sense of users’ expectation mismatch when using a privacy-first browser versus how the browser needs to work to protect privacy.
Curiosity is powerful. How can we be more curious? Is it possible to invite others to be curious as well?
A review of Universal UX Design by Alberto Ferreira. The book focuses on localization strategies for distinct groups.
One major impact of COVID-19 has been the rapidly rising number of older adults using the internet to work, shop, engage in social activities, and stay connected to family and friends. Many in this demographic, while they have real-world knowledge and experiences, may have challenges using online technologies and mobile devices. Hossein Raspberry provides insights…
A UX designer explores the challenges of collaboration between designers and developers and applies these insights in a tool to facilitate their communication.
Localizing your site for Asia may mean a radically different design, brand-new elements, or country-specific SEO.
Concerns about negative social consequences can be a barrier to online participation. UX designers have the opportunity and responsibility to design for overcoming this.