Articles by Cliff Anderson

Cliff Anderson is a senior usability engineer with Ally Bank. He has 30 years of experience doing usability testing on more than 3,000 users. He has presented at UXPA and has published in UPA Voice, Boxes & Arrows, User Experience, and Usability Interface. He has degrees from Duke University and Carnegie Mellon, and has been a guest lecturer at UNC, Clemson, Winthrop, and the University of Georgia.  He also presents regularly for the Nielsen Norman Group.

如何设计情感智能技术 (书评)

(English) Book cover of Emotionally Intelligent Design

A review of Emotionally Intelligent Design by Pamela Pavliscak. This book provides guidance on how to incorporate an emotional layer into Design Thinking. [阅读详情]

悲伤的五个阶段:可用性测试观察员版

在这篇幽默的文章中,Cliff Anderson 对比 Kubler-Ross 的 5 个悲伤阶段与新手观察员的可用性测试过程体验。 [阅读详情]

(English) ¿Habla Español?: Testing and Designing for U.S. Latino Users

(English) This article discusses a series of cross-cultural usability studies run with Spanish speaking immigrants to the U.S., looking in particular at their special characteristics and challenges. [阅读详情]

(English) The View From Here: Who Would Want to Do Usability?

(English) This article looks at the results of a Myers-Briggs Type Indicator (MBTI) survey with eighty usability professionals. [阅读详情]