…in clinical conversations I was having. Figure 1. An example of a conventional pain scale using faces. (Credit: Lord Belbury via Wikimedia Creative Commons) Figure 2. An example of a…
…government touch points—two complex domains within one ecosystem. Healthcare is also a complex ecosystem and has perpetually been in the public eye as a controversial aspect of government involvement. Patients…
…the lecture format. Educators are often on their own when preparing courses and lessons. If we look at the case of open and distance universities, their intrinsic characteristics—avoiding the limitations…
…designers, making the user comfortable and safe is a top concern. There are some famous examples of what happens when designers don’t think carefully about how recommendations are used and…
…players in the IT management decision-making process are technology research firms (such as Gartner, Forrester Research, META Group, AMR Research, Jupiter Research, and Yankee Group) who provide evaluations and comparisons…
…This immersive atmosphere—uniting the UX community with the General Assembly community—is extremely helpful to incoming designers and researchers. “Everyone was coming into this with different backgrounds.” Kiley recognized that people…
…the site’s standards. Anonymous online comments, once seen as essential to the free exchange of ideas online—even the success of the Internet itself—are increasingly coming under question by website owners….
…products they’ve identified. Hundreds of photos from this initiative and from local events have been placed on Flick’r photo galleries. Access them at www.flickr.com/groups/makinglifeeasy and www.flickr.com/groups/worldusabilitygallery2006. To see videos, go…
…their stay was comfortable and as trouble-free as possible. What Does the Guide Cover? Covering mobility, vision, and hearing needs, the guide includes information about transportation to the conference venue…
…Right: Barcode scanning of patient wristband to cross-check. In 2000, senior VA leadership demonstrated commitment to this patient safety technology by implementing BCMA throughout all inpatient VA hospitals. Studies demonstrate…