Product outcomes and revenue are paramount for tech companies. Though often sharing roadmaps, their related plans can lack comprehensive evaluation and prioritization from the UX and customer perspective. A customized Product Matrices Map (PPM) can orchestrate seamless communication among designers, product managers, engineers, and all stakeholders to drive efficient goal alignment. Prioritization of features’ development…
Trauma is a global epidemic. Almost everyone has lived experience of trauma, and re-traumatization—reliving the traumatic event—can happen at any moment from related or unrelated stimuli; in the digital age, that notably includes technology. User experience researchers and designers are uniquely positioned to ensure tech is helpful and avoids (further) harming anyone. This article first…
This article offers a design solution for enhancing chronic pain communication that employs color, shapes, motion, and sound to include nuance and specificity. Specific descriptions of pain can result in more accurate medical diagnoses and treatments that increase patient satisfaction. Research findings demonstrate how this approach improves upon existing methods. The author explains how the…
Curiosity is powerful. How can we be more curious? Is it possible to invite others to be curious as well?
Localizing your site for Asia may mean a radically different design, brand-new elements, or country-specific SEO.
Tragic Design, by Jonathan Shariat and Cynthia Savard Saucier, reveals how design choices can negatively impact users and provides techniques to avoid harmful design decisions.
When designing healthcare experiences, we need to prove the effectiveness of our solutions as much as we need to consider their desirability, feasibility, and viability.
Voice-enabled devices are gaining the ability to mimic human-to-human interactions fairly well. This article outlines some general guidelines to consider when designing voice user interfaces.
Over the past five years, Novo Nordisk has systematically iterated and improved on their UX research processes, increasing the design influence on product development.
Research conducted on startups in Detroit, Michigan proves that the success of any startup hinges on the employment of UX to feed the ROI.