Articles by Cliff Anderson

Cliff Anderson is a senior usability engineer with Ally Bank. He has 30 years of experience doing usability testing on more than 3,000 users. He has presented at UXPA and has published in UPA Voice, Boxes & Arrows, User Experience, and Usability Interface. He has degrees from Duke University and Carnegie Mellon, and has been a guest lecturer at UNC, Clemson, Winthrop, and the University of Georgia.  He also presents regularly for the Nielsen Norman Group.

감성 지능 기술을 디자인하는 방법 (서평)

(English) Book cover of Emotionally Intelligent Design

A review of Emotionally Intelligent Design by Pamela Pavliscak. This book provides guidance on how to incorporate an emotional layer into Design Thinking. [자세히 읽기]

슬픔의 다섯 단계: 사용성 테스트 참관인 편

이 유머러스한 글에서 클리프 앤더슨은 퀴블러 로스(Kubler-Ross)의 슬픔의 다섯 단계와 사용성 테스트 과정에 경험이 없는 관찰자의 경험을 비교하여 보여줍니다. [자세히 읽기]

(English) ¿Habla Español?: Testing and Designing for U.S. Latino Users

(English) This article discusses a series of cross-cultural usability studies run with Spanish speaking immigrants to the U.S., looking in particular at their special characteristics and challenges. [자세히 읽기]

(English) The View From Here: Who Would Want to Do Usability?

(English) This article looks at the results of a Myers-Briggs Type Indicator (MBTI) survey with eighty usability professionals. [자세히 읽기]