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Usability Evaluation

Usability Testing for Healthcare Portals: Even Small Problems Add Up

Want to fix the web portals for a major government initiative? Usability testing with health consumers helped improve CoveredCA, a portal in California.想要修复一个主要政府项目的门户网站。通过对健康消费者进行可用性测试，帮助改善了加州的一个门户网站 CoveredCA。주요한 정부 계획을 위한 웹 포털을 마련하고자 합니다. 의료 소비자를 대상으로 한 사용성 검사는 캘리포니아주의 포털인 CoveredCA를 개선하는 데 도움이 되었습니다.Deseja consertar portais web para uma importante iniciativa do governo. Testes…
September 28, 20141Like0Comments
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Career Development

Being a UXer: It’s A Lot Like Being a Therapist

Add these counseling skills to your user experience toolbox to increase positive experiences for clients and co-workers alike. Read three case study examples.您可以将这些咨询技能添加到您的用户体验工具包中，帮助提升客户、同事等人的积极体验。看三个案例研究的例子。고객과 동료 모두의 긍정적인 경험을 증대시키기 위해 사용자 경험 툴박스에 이러한 카운셀링 기술을 추가하십시오. 세 건의 사례 연구 예시를 읽어보십시오.Adicione essas habilidades de terapia a sua caixa de ferramentas de experiência do usuário…
May 12, 20140Likes0Comments
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User Research

Customer Councils: A Research Tool for Agile Development

Customer Councils help ensure quality user research in an Agile development culture. They provide both strategic insight and practical usability feedback throughout a project.客户委员会有助于确保在敏捷开发文化中实现高质量的用户研究。 客户委员会不但能够提供战略方面的洞察力，还能在整个项目中提供实际的可用性反馈。고객 위원회는 애자일 개발 문화에서 질 높은 사용자 연구를 할 수 있도록 지원합니다. 프로젝트 과정 내내 전략적 통찰력과 실용적인 사용성 피드백을 제공합니다.Comitês de Clientes ajudam a garantir a…
February 24, 20140Likes0Comments
Book Reviews

Seeing is Believing (Book Review)

A review of Eye tracking the User Experience – A Practical Guide to Research by Aga Bojko. A must-read book with tips for running eye tracking studies. 对 Aga Bojko 撰写的《眼动跟踪用户体验：研究实用指南》(Eye tracking the User Experience – A Practical Guide to Research) 的书评。 一本必读书，书中讲述了进行眼动跟踪研究的一些技巧。 안구추적 사용자 경험에 대한 후기 – 실용적 연구 안내, Aga Bojko저. 안구추적…
February 20, 20140Likes0Comments
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User Research

Engaging Study Observers: An Overlooked Step in User Research

Observer participation is an important piece in conducting usability. A little work up front can help engage observers more effectively.观察员参与是进行可用性研究的重要一环。提前做一点准备工作有助于您更有效地帮助观察员履行职责。관찰자 참여는 사용성 평가의 중요한 부분입니다. 미리 작업을 좀 해두면 관찰자들을이 더욱 효과적으로 참여하는 참여시키는 데 도움이 될 수 있습니다.A participação dos observadores é uma parte importante da realização de estudos de usabilidade. Um pouco de…
April 15, 20130Likes0Comments
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User Research

Engaging Users in Product Design: Bridging the Gap from Insight to Strategy

More researchers should partner with their users in targeted research and design activities to help bridge the gap between insight and strategy. 形成性研究方法（例如客户拜访）会产生大量丰富的数据，但团队通常缺乏足够的理解力和计划将发现转化为产品战略。顧客のアクセスといった形成的評価方法を用いると、大量の内容豊富なデータを得られるが、チームは往々にして得られた洞察から製品戦略を編み出すために十分な知識や計画を持っていない。
August 15, 20111Like0Comments
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User Research

Contradictions and Implications: Making Sense of Apparently Irrational Behavior

Might it make sense to recommend faulty products to your friends? Usability research shows that behavior that seems irrational might be just the opposite.为什么向朋友推荐不完美的产品可能是合理的？移动媒体播放器的用户研究揭示的一些事例会让我们看到一系列蕴含关系，表明此类行为是完全理性的。결함이 있는 제품을 친구에게 추천하는 것이 왜 이치에 맞는 것일까요? 휴대용 미디어 플레이어에 대한 사용자 조사 세션에서의 몇몇 예를 보면 이러한 행동이 완전히 이성적이라는 것으로 보이게 하는 일련의 연관된 관계성을 볼 수…
March 15, 20120Likes0Comments
User Research

Playing to Learn: Teaching User Research to Game Design Students

Students of Game Player Experience understand the value of user research first hand by learning good game user experience principles and seeing those principles implemented. 南加利福尼亚大学 (University of Southern California) 是最早设立正式科系，为视频游戏行业培养人才的学校之一，该系自设立以来，已成为美国此类专业的首要提供者之一。University of Southern California（USC：南カリフォルニア大学）はビデオゲーム業界へ進む人材を育てる学部を早期に公式に設置した大学のひとつで、そのプログラムは米国でトップクラスと定評がある。
November 15, 20110Likes0Comments
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User Research

Designing with a Service Perspective: A Bronx Tale

The world is heavily reliant on services. User experience and design professionals are primed to apply a service perspective for making these experiences effective. 服务设计 是一个新兴领域，用户体验专业人员和企业思想领导者可以借助它增强其工作的影响力。2009 年，MISI 公司参加了一个国际设计竞赛，目标是重新振兴长期被忽视但曾经一度非常美丽的布朗克斯大广场。サービスデザインはユーザエクスペリエンスの専門家や業界が、リーダー達がその仕事のインパクトを高めるために活用できると考えた新しい分野だ。
August 15, 20110Likes0Comments