Usability study participants may choose words from a list to assist their feedback. Produc-ing one set of words for an entire user population proves challenging.
The age of information is shifting to an age of interaction. To best take advantage of this, learn and observe your users first before collaboration. 在社交网络中，用户体验是通过点点滴滴、微博和网页上传形成的。通过收听和调到正确的频道，我们可以获取来自 Facebook、LinkedIn、Twitter 等的片段，然后建立一个充满活力的动人拼贴来描绘我们用户的看法。ソーシャルウェブサイトでは、つぶやきや投稿などでユーザエクスペリエンスが少しずつ形作られている。適切なチャンネルに注目することで、 Facebook、LinkedIn、Twitterなどから得られる断片的な情報を拾い取り、ユーザの視点を捉えた活気あふれる生きた情報のコラージュ を組み立てることができる。
Contextual design models can be developed through exploratory modeling, providing a potentially useful framework to guide and speed up the later modeling activities.
An interview technique review worksheet emphasizes continual improvement and provides an easy way for team members to evaluate a user research interview session.
A whole book on card sorting? This book is replete with solid advice, clearly written and illustrated, and well supported by case studies and examples.
When designing forms, a background in survey methodology and social research can facilitate a transition into user-centered design.
Designing forms for the mobile web confronts unique challenges that are difficult to test and are not completely in the developer’s control.
Field testing and field research work especially well with older adults, if you are sensitive to their needs in both the recruiting and data collection process.
Study of user communities that make up the air traffic control system and the information, navigation and communication technologies they use.
Evolving our customer-centric tools forms the basis for mutual understanding and challenges us to find the optimal moments for integration.