Usability Testing for Healthcare Portals: Even Small Problems Add Up

Want to fix the web portals for a major government initiative? Usability testing with health consumers helped improve CoveredCA, a portal in California. [Read More]

Wayfinding in a Hospital: Electronic Kiosks Point the Way

Designing a hospital is a human factors challenge. Good information signs help patients find their way around a large campus. [Read More]

Usability in Healthcare: A ‘Wicked’ Problem

For UX design in healthcare, context is critical. Too many electronic health records have poor usability because they are designed without considering the user experience appropriately. [Read More]

Marking Your Ballot on an iPad: Challenges for Older Adults

Can older adults use iPads for critical tasks like voting? Residents in long-term care facilities are willing to try, but have trouble with touch interaction. [Read More]

Personal Health Metrics and Good UX: Partners in Healthcare

To ensure healthcare programs and applications that use personal metrics are effective in helping people improve their lives, focus on the user experience. [Read More]

Collaborative Healthcare: Credibility and Navigation on the Internet

Design for Chronic Conditions: From Understanding to Innovation

Spanish Language Personas: Informing the Design of Healthcare Websites

Online Healthcare: Designing Senior-Friendly Privacy

Useful Personal Health Records: Designing for Accessibility and Innovation

Cartoon by Leigh Rubin