As Machine Learning and AI Perform Magic, How Can UX Professionals Help?

Artificial intelligence (AI) is a collection of technologies that enables machines to perform tasks that previously would require human intelligence, such as learning, reasoning, solving problems, and adjusting to new input. The technology can augment and even replace human activities. Recent research on the impact of AI, described in the Accenture Technology Vision (2017), reveals that AI could double annual economic growth rates in 2035 by changing the nature of work and creating a new relationship between man and machine. [Read More]

Evidence-Based Story Mapping

Considering multiple possibilities for your product direction? Evidence-based story mapping can be a powerful tool for understanding stakeholder opinions and informing prioritization decisions. [Read More]

Design Thinking and SAFe® Agile: HCD at USAA

USAA is infusing its traditionally IT-driven Agile methodology with Design Thinking principles to provide better digital experiences for its members. [Read More]

How to Use UX Research to Guide an Agile Process

In this case study, the author discusses how she worked with her team to integrate research into an Agile development process. The resulting changes helped the team better respond to user needs by incorporating research throughout the sprint cycle. [Read More]

Agile UX: It’s Not as Bad As You Think

Learn how a team of UXers and architects adapted the Agile approach to improve their product, team performance, and job satisfaction. [Read More]

Organization Hacking: Leveraging Other Disciplines to Get to Great UX

Boozeability: The Rise of Drunk User Testing

Agile and Remote Work: Inspiration for UX Professionals