(English) Leading the Rebels: A UXer’s Guide to Shifting Your Organization to Customer-Centricity

 

O artigo completo está disponível somente em inglês.

Campbell, K. (2018). (English) Leading the Rebels: A UXer’s Guide to Shifting Your Organization to Customer-Centricity. User Experience Magazine, 18(1).
Retrieved from http://uxpamagazine.org/leading-the-rebels/?lang=pt