- What’s Love Got to Do With It?
Why emotions and aspirations matter in person-centered design.
by Ross C. Teague and Hunter X. Whitney
- Instructive Interaction
Making interfaces self-teaching means following the principles of anticipatory learning, explorability, predictability and guidance.
by Larry L. Constantine and Lucy A. D. Lockwood
- Imagining the New Computing
Human needs and the new computing technologies.
by Ben Shneiderman
- Return on Investment for Usable UI Design
Examples and statistics help make the case for usable user interfaces. It’s smart business.
by Aaron Marcus
- Glucose Monitor Evaluation
An easy-to-use handheld device makes life better for diabetics.
by Brian K. Smith
- B2B Is Really People2People
Can “mom and pop” teach business how to improve the customer experience?.
by Susan K. Andros
- Book Review: Built for Use
If you want to obtain management support of user-centered design, read Karen Donoghues’s Built for Use .
Reviewed by Scott E. Schoeling